Customer Relations Management Applications
Customer relationship management (CRM) is a set of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer life-cycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth.
Our Grow Desk Consulting Ltd CRM Applications software covers a broad set of applications designed to help businesses manage many of the following business processes:
- Customer Data
- Customer Interaction
- Access Business Information
- Automate Sales
- Track Leads
- Contracts
- Marketing
- Customer Support
- Clients and Contacts
- Support Vendor / Partner Relationships
- Employees
- Knowledge and Training
- Assets or Resources
